Legal notice

Mandatory information required by EU e-commerce law
Last updated: April 15, 2025

1. Identity of the Business

In accordance with EU Directive 2000/31/EC (E-Commerce Directive) and applicable Italian consumer protection legislation (D.Lgs. 70/2003), the following information is provided:

Brand name: Feluna
Legal owner: Dario Trovato
Registered business address: Viale Don Minzoni 14, 95014 – Giarre (CT) – Italy
VAT number (Partita IVA): 06219430870
Country of establishment: Italy
Contact: feluna-cosmetics.myshopify.com/pages/contact-us

Note: the address above is the registered business address and is not a retail or returns location. Do not send product returns to this address. For return instructions, please refer to our Returns & Refunds Policy.

2. Regulatory and Legal Framework

Feluna operates in compliance with the following applicable laws and regulations:

  • EU General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679
  • EU E-Commerce Directive – Directive 2000/31/EC
  • EU Consumer Rights Directive – Directive 2011/83/EU
  • EU Distance Selling Regulations
  • ePrivacy Directive – Directive 2002/58/EC (as amended)
  • Italian Consumer Code (Codice del Consumo) – D.Lgs. 206/2005
  • Italian E-Commerce Decree – D.Lgs. 70/2003

3. Purpose of the Website

Feluna's website provides:

  • The online sale of skincare and cosmetic products
  • Product descriptions and educational content
  • Customer support and order management
  • Brand and promotional information

4. Supervisory Authority

For matters relating to personal data protection, the competent supervisory authority in Italy is:

Garante per la protezione dei dati personali (Italian Data Protection Authority)
Website: www.garanteprivacy.it
Address: Piazza Venezia 11, 00187 Rome, Italy
Tel: +39 06 69677 1

5. Online Dispute Resolution (EU)

In accordance with EU Regulation 524/2013 on Online Dispute Resolution, EU consumers may submit complaints and seek out-of-court dispute resolution via the European Commission's ODR platform:

6. Intellectual Property

All content on the Feluna website — including but not limited to the brand name, logo, product images, text, graphics, and design — is the exclusive intellectual property of Feluna (Dario Trovato) or its licensors and is protected by Italian and EU copyright and intellectual property law.

Unauthorised reproduction, modification, distribution, or commercial exploitation of any content is strictly prohibited and may result in civil and/or criminal liability.

7. Liability Disclaimer

Feluna strives to ensure that all information published on this website is accurate and up to date. However, we cannot guarantee that content is free of errors or omissions, and we reserve the right to modify content without notice. Feluna is not liable for:

  • Temporary unavailability of the website due to maintenance or technical issues
  • The content, accuracy, or practices of external websites linked from our pages
  • Damage resulting from the misuse of products contrary to provided instructions

In all cases, our liability is limited to the amount paid for the product(s) in question, to the extent permitted by applicable law.

8. Governing Law

This Legal Notice and the use of this website are governed by Italian law and applicable European Union law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Catania, Italy, except where mandatory consumer protection laws in your country of residence provide otherwise.

9. Contact

For any legal inquiries: feluna-cosmetics.myshopify.com/pages/contact-us